Referral Process

  • For a first-time patient: Any social worker, nurse, or medical provider at a St. Louis area hospital can fill out our one page Referral Form.
  • Email the completed form to or fax to (314) 434-6541.
  • Staff will call the social worker or medical professional to confirm, followed up by a call to the patient.
  • For returning guests who have stayed with us within the last 12 months: Call (314) 434-5858 to make a reservation with one of our staff.

In order in ensure the best stay possible, staff will maintain contact with the patient or family, referring hospital, or medical staff should additional needs or questions arise. We welcome contact with the hospital or medical professional at any time for additional assistance or special needs for families.

Download Referral Form

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